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    Contacts 720001, Bishkek city, 109/1 Turusbekova st.

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    Collection

    Delta M - the leader in the market for dealing with distressed assets of Kyrgyzstan. We offer a full cycle of debts collection (from pre-trial to forced sale of property and purchase of debt portfolios) in all spheres of activity and for all categories of debtors.

    Pre-collection

    Professional activity at this stage includes:

    • full service contact center with effective training systems and operators quality control;
    • clear understanding of communicational instruments, its forms, procedures and principles when applying to each debtor individually (SMS, IVM, IVR, Viber \ WhattsApp messages, emails and personal communication);
    • progressive CRM system (Delta M. Collection) and IP contact center (Delta Tell) with automated dialing and receiving modes and wide scalability;
    • effective customer-oriented policies: from professional communication of operational managers to strict compliance with the legislation and keeping business reputation of the Partner.

    This approach basically allows returning a debtor to the status of a loyal Customer in a short period of time avoiding debt enforcement.

    Debt
    enforcement

    Soon we will be able to offer debt collection by appealing to the courts.

    Judicial collection acts as an independent collection instrument, forced property sale and a powerful incentive for out of court settlement as well.

    Our advantages in terms of judicial enforcement are:

    • Network of legal representatives throughout the territory of Kyrgyzstan.
    • IT system (Delta M. Collection) control of the procedural deadlines, tasks settlement and performance thereof, valid documents` registration;
    • Electronic archivation of all case files and legal documentation;
    • Opportunity to start cooperation at any stage: from preparation of the statement of claim to support enforcement proceedings;
    • Payment solely upon performance.